Stop reacting to IT problems and start preventing them. Omni Smart IT Solutions monitors and manages your entire technology environment 24/7 — so you can focus on running your business, not troubleshooting it.
Click any card below to learn more about what’s included in that service.
Continuous monitoring of all servers, workstations, and network devices.
Automated OS and application patching keeps your systems secure and stable.
Next-generation EDR on every device — far beyond basic antivirus.
Unlimited remote & on-site support for your whole team — no ticket caps.
Detailed monthly reports on system health, tickets, and patching.
Full documentation of every device, license, and configuration.
Scheduled and emergency on-site visits when remote isn't enough.
Up-to-date network diagrams, passwords, and runbooks — always current.
We don’t just deliver a service — we deliver outcomes that protect your business and free you to focus on growth.
Proactive monitoring catches failing hardware, security alerts, and performance issues before they become outages that cost you money.
No surprise invoices. One monthly rate covers everything — unlimited support, monitoring, patching, and maintenance.
We act as your complete outsourced IT team — from day-to-day helpdesk all the way up to strategic technology planning.
A full team on call 24/7 with deep expertise across dozens of technologies — more coverage than any single internal hire.
Get a free IT assessment and custom quote — no pressure, no obligation.
Call 336-706-6822 Free ConsultationOur monitoring platform keeps a constant eye on every device in your environment — CPU, memory, disk, services, and connectivity. Issues are flagged and resolved proactively, often before you ever notice a problem.
Unpatched systems are the #1 entry point for ransomware and malware. We automate and manage patching across Windows, macOS, and third-party applications on a regular schedule — with testing to ensure updates don't break anything.
We deploy and manage next-generation endpoint detection and response (EDR) tools that use behavioral AI to catch threats that bypass traditional antivirus. Every managed device is covered and monitored 24/7.
Every employee deserves quick IT help. Our unlimited help desk means you never hesitate to submit a ticket worrying about cost. Phone, email, and portal access with 87% first-contact resolution and on-site dispatch when needed.
Every month you receive a comprehensive report covering system health, ticket volume and resolution times, patch compliance status, and any notable security events. No guessing about what we've been doing.
We maintain a living, accurate inventory of every device, software license, warranty expiry, and network configuration in your environment. This documentation is critical for planning, troubleshooting, and disaster recovery.
Some IT problems require hands-on attention. Our technicians are available for scheduled maintenance visits and emergency on-site dispatch throughout our service area. No problem is too physical or complex for our team.
Good documentation is the foundation of fast IT support. We create and maintain comprehensive documentation of your network architecture, credentials, vendor contacts, procedures, and configurations — all stored securely.